Refund Policy

Last updated: 1 August 2026

We keep refunds simple and fair. Placeholder content — confirm final commercial terms with the business before launch.

Subscription fees

  • Full refund if you cancel within 7 days of purchase and no campaign has been submitted or gone live on your account.
  • Once a campaign has been submitted, the plan fee for the current period is non-refundable.

Ad budgets

Ad budgets are spent directly with the ad platform (Meta). Any unspent ad budget on a cancelled campaign is not charged.

Failed payments

If money was deducted but your plan didn't activate, it reverses automatically through the payment gateway within 5–7 working days. Contact us if it doesn't.

How to request

WhatsApp or email us with your registered mobile number. Approved refunds are processed to the original payment method within 7–10 working days.